Jeff Bezos, fully Jeffrey Preston "Jeff" Bezos

Jeff
Bezos, fully Jeffrey Preston "Jeff" Bezos
1964

American Internet Entrepreneur, Founder and CEO of Amazon.com

Author Quotes

If you never want to be criticized, for goodness' sake don't do anything new.

Invention requires a long-term willingness to be misunderstood. You do something that you genuinely believe in, that you have conviction about, but for a long period of time, well-meaning people may criticize that effort. When you receive criticism from well-meaning people, it pays to ask, 'Are they right?' And if they are, you need to adapt what they're doing. If they're not right, if you really have conviction that they're not right, you need to have that long-term willingness to be misunderstood. It's a key part of invention.

Online, word of mouth changes. In the old world, someone might tell five people, but in the new world, you can tell 5000. But be careful, because it works both ways. If you make a customer happy, he can tell 5000 people, too.

The great thing about fact-based decisions is that they overrule the hierarchy.

We expect all our businesses to have a positive impact on our top and bottom lines. Profitability is very important to us or we wouldn't be in this business.

When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.

If you only do things where you know the answer in advance, your company goes away.

It is very difficult to get people to focus on the most important things when you're in boom times.

Our culture is friendly and intense, but if push comes to shove we?ll settle for intense.

The human brain is an incredible pattern-matching machine.

We have so many customers who treat us so well, and we have the right kind of culture that obsesses over the customer.

When we talk about earth's most customer-centric company ... we want other companies to look at Amazon and see us as the standard bearer for obsessive focus on the customer as opposed to obsessive focus on the competitor.

If you think about the long term then you can really make good life decisions that you won?t regret later.

It's not an experiment if you know it's going to work.

Our premise is there are going to be a lot of winners. It's not winner take all. Other people do not have to lose for us to win.

The killer app that got the world ready for appliances was the light bulb. So the light bulb is what wired the world. And they weren't thinking about appliances when they wired the world. They were really thinking about ? they weren't putting electricity into the home. They were putting lighting into the home.

We humans co-evolve with our tools. We change the tools, and the tools change us.

When you receive criticism from well-meaning people, it pays to ask, ?Are they right?? And if they are, you need to adapt what they?re doing. If they?re not right, if you really have conviction that they?re not right, you need to have that long-term willingness to be misunderstood. It?s a key part of invention.

If you want to be inventive, you have to be willing to fail.

I've always been at the intersection of computers and whatever they can revolutionize.

Part of company culture is path-dependent - it's the lessons you learn along the way.

The Net is pretty cool, but the physical world is the best medium ever.

We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.

Work hard, have fun, make history.

If you?re not stubborn, you?ll give up on experiments too soon. And if you?re not flexible, you?ll pound your head against the wall and you won?t see a different solution to a problem you?re trying to solve.

Author Picture
First Name
Jeff
Last Name
Bezos, fully Jeffrey Preston "Jeff" Bezos
Birth Date
1964
Bio

American Internet Entrepreneur, Founder and CEO of Amazon.com