A great accomplishment shouldn't be the end of the road, just the starting point for the next leap forward.
By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.
Even the Lone Ranger had Tonto.
I have ten marathons under my belt, including four New York races and one Boston.
It's only lonely at the top if you forget all the people you met along the way and fail to acknowledge their contributions to your success.
No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.
A mediocre person tells. A good person explains. A superior person demonstrates. A great person inspires others to see for themselves.
By my count, more business leaders have failed and derailed because of arrogance than any other character flaw.
Every morning brings new potential, but if you dwell on the misfortunes of the day before, you tend to overlook tremendous opportunities.
I know that you don't know, but you don't know that you don't know.
I've known entrepreneurs who were not great salespeople, or didn't know how to code, or were not particularly charismatic leaders. But I don't know of any entrepreneurs who have achieved any level of success without persistence and determination.
No one ever wants to see his or her name linked to anything bad. Conscience is like a baby. It has to go to sleep before you can.
A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.
Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.
Expect to make some mistakes when you try new and different approaches. Sometimes colossal failures lead to spectacular successes.
Ideas without action are worthless.
I've learned that people will seldom let you down if they understand that your destiny is in their hands, and vice versa.
No one ever went broke by saying no too often.
A student of life considers the world a classroom.
Deadlines aren't bad. They help you organize your time. They help you set priorities. They make you get going when you might not feel like it.
Exploring how you could make a bad situation worse can sometimes tell you what not to do.
If I had to name the single characteristic shared by all truly successful people I've met in my
Just because an employee does things differently doesn't mean he or she won't do the job right or as well. If you establish expectations of the goal and the standards to follow, then methodology shouldn't be an issue.
None of us got to where we are alone. Whether the assistance we received was obvious or subtle, acknowledging someone's help is a big part of understanding the importance of saying thank you.
All the technology in the world will never replace a positive attitude.